End-to-end Elastic observability, APM and SIEM platform for a payments provider
A complete greenfield Elastic deployment — log centralisation, distributed tracing, security analytics and 24x7 alerting — delivered from architecture through go-live.
The challenge
FinEdge ran 60+ microservices across three regions with fragmented logging, no trace visibility and a compliance deadline for PCI-DSS audit trails. Their team was drowning in siloed tools and slow incident triage.
What we delivered
- Designed and deployed a multi-node Elasticsearch cluster with hot-warm-cold tiers and ILM for cost-controlled retention
- Centralised ingestion from apps, databases, Kubernetes and cloud with Logstash and Elastic Agent pipelines
- Instrumented all services with Elastic APM for end-to-end distributed tracing and service maps
- Built Elastic Security detection rules, MITRE-mapped alerts and compliance-ready audit dashboards
- Handover with runbooks, team training and a 24x7 managed support engagement
72%
Faster incident resolution
3 regions
Unified in one platform
100%
PCI-DSS audit readiness
